An easy-to-use CRM helps you manage Customers, Prospects and Leads. Quickly and easily import customers, build custom segments, trigger campaigns and more. Customer level details include orders, visits, demographics and an AI driven scoring model to activate custom targeted marketing.
An omni-channel approach to campaigns supports; digital, emails, SMS and more. Our unique approach to campaign development focuses on prospect development (getting NEW customers) and customer support (bringing them BACK). Pendio’s complex look-back ROI reporting and attribution (supported through integration), redemption and more tracks each campaign’s ROI without ongoing active involvement.
Pendio was designed to integrate with the TOP market POS (Point of Sale) and CC Authorization platforms. This helps your business connect critical business intelligence data with customers, prospects and leads. Additional integrations include Google Business Profile (formerly GMB), Facebook and more.
The campaign redemption platform supports a multi-pronged redemption model; designed to create active and passive ROI models. This unique system helps businesses focus on campaign results; without the need to constantly be involved with every campaign touchpoint. The model was developed to create the best customer outcome, while cultivating new leads and prospects.
Your business’ reputation can accelerate growth in your local market. Pendio was designed to help LIVE stream your reviews and provide AI driven responses – controlled by you. Along with a review stream, Pendio helps connect with customers to get more reviews to AMPLIFY your local SEO and drive even more customers into your local business.
Guest Wi-Fi helps customers connect to your business, while often sitting in your business location. Custom offers, faster connections, and more help us drive customers to connect and provide valuable data. This data is used for Visit information and to request reviews, trigger custom segmented campaigns and more. This easy to setup module is included as part of the Pendio platform and currently supports the Aruba InstantOn AP.
The reporting models vary to help support the overall effectiveness of Pendio for your business. Easily view Customer, Prospect and Lead data, demographic reporting, campaign ROI and FAR MORE. The reporting is designed to support one-off campaign actions and ongoing recurring campaigns – creating a unique platform for Pendio customers.